Privacy Policy
Effective Date: August 11, 2025
Who We Are
- SaleBot is a SaaS platform for automating business conversations and sales.
- We help businesses manage messages across WhatsApp, Instagram, Facebook Messenger, and email in one secure place.
- Our AI-powered tools assist in lead capture, order processing, and customer support.
Information We Collect
- Account details: name, email, phone number, login credentials.
- Business data uploaded to train bots (catalogs, FAQs, transcripts, policies).
- Usage logs, analytics, and device information for platform optimization.
- Messages and interactions routed through connected channels.
How We Use Your Information
- Deliver and improve SaleBot’s services and features.
- Train and operate your business bots using your uploaded content.
- Provide technical support and respond to inquiries.
- Run analytics to improve performance and user experience.
- Ensure compliance with integration and messaging channel rules.
Data Sharing & Disclosure
- We do not sell personal or business data.
- We share data only with trusted service providers to operate the platform.
- Disclosures may occur if required by law or to protect our rights and safety.
Data Security
- Encryption in transit (HTTPS) and at rest for sensitive data.
- Role-based access control (RBAC) for team accounts.
- Regular monitoring and vulnerability assessments.
Your Rights
- Access, correct, or delete your personal information.
- Request a copy (export) of your stored data.
- Opt-out of certain data processing activities.
Data Retention
- Data is kept only as long as necessary for service delivery or legal compliance.
- Conversation logs and training data can be deleted upon request.
Contact Us
- Email: robxretail@gmail.com
- For privacy concerns, please include “Privacy Request” in your subject line.